1. Personal & non-personal identification information
We may collect personal identificatio on information from users in a variety of ways, including, but not limited to, website users enrolled in Survivorship Solutions, LLC™'s main website and/or Virtual Learning Academy™ or a course within the Virtual Learning Academy™, subscribe to a newsletter, and in connection with other activities, services, features, or resources we make available through Survivorship Solutions, LLC™'s main website and/or Virtual Learning Academy™ and/or use or view our website at Survivorshipsolutions.com. We may collect personal identification information from users only if they voluntarily submit such information to us. Users can refuse to supply personal identification information but doing so may prevent them from engaging in certain activities within Survivorship Solutions, LLC™'s main website and/or Virtual Learning Academy™.
2. Web browser cookies
3. How we use collected information
Survivorship Solutions, LLC™ website and Survivorship Solutions' Virtual Learning Academy™ may collect and use users’ personal identification information for the following purposes:
To improve customer service
Information users provide helps us respond to customer service requests and support needs more efficiently.
To personalize user experience
We may use information in the aggregate to understand how our users as a group use the services and resources provided in the Virtual Learning Academy™.
To send periodic emails
We may use user email addresses to send users information and updates pertaining to their order. User email addresses may also be used to respond to user inquiries, questions, or other requests.
4. How we protect your information
We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored within the Survivorship Solutions, LLC™'s main website and/or Virtual Learning Academy™.
We utilize Citrix to securely transfer and store our Protected Health Information (PHI), and we operate in accordance with Citrix’s HIPAA documentation, available at https://www.citrix.com/about/trust-center/citrix-hipaa-documentation.html
Our Citrix Business Associate Agreement (BAA) is available to view: https://citrix.sharefile.com/share/view/s33b5da543de4e7f8
5. Sharing your personal information
We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
6. Third party websites
Users may find advertising or other content at Survivorship Solutions, LLC™'s main website and/or Virtual Learning Academy™ links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from Survivorship Solutions, LLC™ website or the Virtual Learning Academy™. These linked websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to or from Survivorship Solutions, LLC™ website and/or our Virtual Learning Academy™ and/or to or from other users connected through forums on these sites, is subject to that website's own terms and policies.
8. Your acceptance of these terms